Most Asked Questions
Yes, we ship worldwide. We work with trusted international courier partners to make sure your order reaches you wherever you are located.
You can choose to pay using Visa, Mastercard, American Express, Diners Club, Discover, Apple Pay, Google Pay, Shop Pay, Amazon Pay and Shop Pay Instalments.
Orders are processed within 1-3 business days after payment. Orders placed on weekends or public holidays will be processed the next business day. During high-demand periods (sales, holidays), processing may take up to 5 business days. We ship to all USA regions in 5-8 business days and other countries in 6-9 business days.
Yes, as soon as your order ships, we’ll send you a tracking number by email. You can follow your delivery status at any time. Updates include dispatch, customs clearance (if applicable), and out-for-delivery notifications.
We process orders quickly to ensure fast delivery. If you need to make changes or cancel, please contact us within 12 hours of placing your order.
We accept returns and exchanges within 30 days of delivery. Items must be unworn, unwashed, and in original condition. Start your return or exchange by contacting us at contact@zekira.com.